Texting Messaging Terms and Conditions
By providing Tampa Bay Federal Credit Union with your mobile number, you are opting in to receive text messages from Tampa Bay Federal Credit Union and others texting on its behalf, including receiving text messages made from an automatic telephone dialing system (“autodialer”), at the telephone number(s) you provide. You are also authorizing Tampa Bay Federal Credit Union to send you account-related text messages, account verification messages, account alerts, and OLB Multi-Factor Authentication messages. By doing so, you are accepting the following terms and conditions.
Message and data rates may apply to each text message sent or received, as provided in your mobile telephone service plan (please contact your mobile telephone carrier for pricing plans). Tampa Bay Federal Credit Union does not impose a separate fee for this service; however, you are responsible for any fees imposed by your mobile carrier.
You understand the text messages we send may be seen by anyone with access to your phone. Accordingly, you should take steps to safeguard your phone and your text messages if you want them to remain private. NO CONFIDENTIAL INFORMATION SHOULD BE SENT VIA TEXT MESSAGE. Please notify us immediately if you change mobile numbers or plan to provide your phone to another person.
To stop receiving text messages, you can opt out at any time by texting STOP to any message we send you. After you send the opt-out message, we will send a confirmation message. No further messages will be sent unless you opt in again. If at any time you need our contact information or information on how to stop text messages, reply to any text message we have sent you and in the reply text simply type HELP. Upon receiving your text message, we will send you a text message with this information.
The frequency of text messages may vary and is subject to change based on the nature of the service. The number of text messages will vary by account.
Mobile access and delivery of messages is not guaranteed and Tampa Bay Federal Credit Union is not responsible for any issues related to network failures. You also agree to indemnify us for all claims, expenses, and damages related to or caused in whole or in part by your failure to notify us if you change your telephone number, including but not limited to, all claims, expenses, and damages related to or arising under the Telephone Consumer Protection Act of 1991 (TCPA), as amended from time to time. Wireless carriers are not liable for undelivered or delayed messages.
Participating Carriers: All U.S. based carriers
Tampa Bay Federal Credit Union may revise, modify, or amend this Text (text) Messaging Policy at any time, without notice, except as required by law. Any revision, modification, or amendment shall be effective when it is posted to our website. You agree to review the text messaging Policy periodically to ensure that you are aware of any changes. Your continued use of a Credit Union text messaging service after the Text Messaging Policy has changed shall constitute your acceptance of those changes. We may terminate the text messaging program at any time, with or without notice. We may also suspend or terminate your participation in the service if we believe you are in breach of our Text Messaging Policy.
If you have any questions about this policy, would like a paper copy of this policy mailed or are having problems receiving or stopping our text messages, please contact us using the following information:
Call us at: Local (813) 247-4414 or Nationwide (800) 380-8880
Write to us at: Tampa Bay Federal Credit Union, 3815 N. Nebraska Ave, Tampa, FL Tampa, FL 33603
Email us at: FulfillmentCenter@tampabayfederal.com
Youur privacy is important to us. Any personal information collected through the text message service will be used in accordance with our Privacy Policy, which can be found in our Privacy Policy.
